Real-time GPS tracking
Real-time GPS tracking allows security guard companies to keep an accurate track of their officers'
locations and actions. This technology provides instant feedback, making sure guards complete their
patrols as assigned and can be quickly sent out in emergencies.
By leveraging GPS capabilities, supervisors get a crucial tool for managing security operations more
effectively.
Having guards equipped with GPS devices means there's a constant flow of information about where they
are, which helps management make informed decisions and act promptly.
GPS tracking systems play a vital role in upholding high service standards for clients by enabling
non-stop monitoring of guard movements. Features like automatic alerts mean that supervisors get immediate
notifications during stressful or emergency scenarios, leading to rapid response.
This level of control enhances operational efficiency and strengthens safety protocols across different
locations, ensuring every officer is precisely where they're supposed to be at all times.
Incident reporting and management
Incident reporting and management are crucial for maintaining high security standards. THERMS offers a
streamlined process to report and manage incidents effectively. Security officers can quickly document any
situation using the mobile or web app, capturing details like time, location, and nature of the
incident.
This immediate reporting allows for faster response times and better decision-making by supervisors.
The system also enables security companies to keep a detailed record of all reported incidents. Managers
can review these reports, monitor patterns, and implement preventive measures where necessary.
By utilizing GPS technology, the software ensures accuracy in incident locations, offering real-time
insights into guard activities and occurrences on-site. This feature significantly improves operational
efficiency and helps maintain timely service to clients.
Communication tools
Enhancing communication between security teams and clients, THERMS offers powerful communication tools
integral to the operation of guard management software. These tools enable instant updates and alerts to
be shared, ensuring all parties are kept informed of incidents and activities in real time.
Security companies can leverage these features for improved coordination and faster response times.
The system supports email notifications and customizable alert settings tailored to
the unique needs of each security operation. This flexibility ensures that critical information reaches
the right people quickly, enhancing overall operational efficiency.
With these advanced communication capabilities, guards on patrol stay connected with their supervisors
and clients, enabling a seamless flow of information that's essential for maintaining high levels of
security.
Dispatch management
Dispatch management in advanced guard tracking systems allows security operations to act quickly when
incidents and requests occur.
The system makes communication between dispatchers and guards smooth, shortening the time it takes to
react to emergencies or conduct routine patrols.
This meticulous oversight of patrol activities ensures that every client site stays secure, with each
action meticulously recorded for later reporting or analysis.
Mobile and web accessibility
Mobile and web accessibility ensures that the guard tracking system from THERMS is always within reach,
no matter where you are. This feature allows security companies to monitor their guards via any
internet-connected device, offering flexibility and instant access to valuable data.
With just a few clicks on a smartphone or a simple login through the web app, supervisors can view
real-time GPS locations of their security personnel.
This ease of access transforms how security operations manage patrols and respond to incidents. By
utilizing mobile and web platforms for the patrol monitoring software, quick decisions can be made based
on live data — improving response times and operational efficiency.
Security companies benefit from having detailed oversight over their guards’ movements without being tied
down to a single location or device.
Geofence
A Geofence creates an invisible boundary around a specific location or area using GPS technology, making
it easier for security guard companies to watch and manage their guards' movements.
When a guard walks into or leaves the set geographical area, the system automatically sends out alerts.
This makes sure guards stay in their assigned patrol areas, improving safety and how well operations
run.
This feature is really useful for keeping security operations running smoothly. It helps keep track of
where guards are on their patrols and also lets companies respond faster in emergencies within geo-fenced
areas.